Return and Refund Policy

Thank you for shopping with us. Please note that our refund and returns policy is designed to be straightforward and customer-friendly, but there are important stipulations to be aware of.

Third-Party Handling:

All purchases made through our platform are fulfilled and shipped by third-party vendors, such as Amazon or similar entities. As such, any requests for returns, refunds, or exchanges must be directed to the respective third-party vendor from which the item was purchased. We do not directly handle returns or refunds.

Process for Returns/Refunds:

1. Initiate Return: To initiate a return or refund, please refer to the order confirmation email or transaction details where you will find the designated vendor's contact information.

2. Vendor Policy: Follow the third-party vendor's return and refund policy as outlined on their website or provided documentation. Each vendor may have specific requirements for returns, including but not limited to, the condition of the item, return time frame, and the inclusion of original packaging and receipts.

3. Shipping Returns: The responsibility for returning the item, including any associated shipping costs, falls to the customer unless the third-party vendor specifies otherwise. Please ensure the item is packaged securely to prevent damage during transit.

4. Refund Processing: Upon receipt and inspection of the return, the third-party vendor will process your refund. The time it takes for the refund to be credited to your original method of payment may vary and is subject to the vendor's policies.

Additional Assistance:

Should you encounter difficulties in dealing with a third-party vendor regarding your return or refund, please reach out to our customer service team with your order details. While we do not manage refunds or returns directly, we are committed to ensuring customer satisfaction and will do our best to assist you in resolving any issues with the vendor.

Contact Information:

For further inquiries or assistance, please contact our via the contact us section of this website.

Thank you for your understanding and cooperation. We appreciate your business and look forward to serving you again.